How to hold better performance appraisals

The 8 chapters provide guidelines on how to avoid the worst mistakes in performance appraisal discussions.
Description

The 8 chapters provide guidelines on how to avoid the worst mistakes in performance appraisal discussions.

  1. You talk and talk without getting to the real problem
  2. Conversations get into conflict almost as soon as you start
  3. You disagree over opinions and lose sight of the facts
  4. Emotions take over and disagreement escalates into argument
  5. You don’t know how to get people to speak up with their ideas and feelings
  6. People refuse to be held to account for their performance
  7. Your employees complain that you don’t listen to them
  8. You don’t obtain commitment to action, and problems are never properly resolved