Straight Talk - Managing Editor media Communications

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Sunday, 26 August 2012 19:52

An insightful presentation, broken up well into just the right bite-sized bits.

Published in Client feedback

More in this category: « Director, Business Consultancy

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Review by Ian Mann, knowledge director, Gateways Business Consultants (Pty) Ltd
If you don't confront the difficult issues at work, your team's functioning could deteriorate, collegial relationships could sour, and if your staff do succeed, it will be sheer luck. Few people enjoy initiating the difficult conversations required of a manager, mainly because so few people know how to have these conversations successfully. Maureen Collins has written what must be one of the most accessible books on this subject. It has a narrative running through the…

How to change behaviour
Most problems don’t need new technology, tools, data or processes as much as they need people to change what they DO. Leaders need to be skillful in influencing others to change their behaviour in order to achieve goals. Simple, quick fix, ‘single source influence strategies’ don’t work with complex problems. Anything from losing weight to changing the culture of an organisation is a complex behaviour change problem and requires an appropriate strategy.

How to change beahviour

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