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The conversations we hold with family and friends, colleagues and life partners do much to predict our success at work and the happiness and satisfaction we experience in our personal lives. Some of our conversations help build stronger and deeper relationships, but others damage and destroy them. When we hold differing opinions and feel strongly about the issues, when we argue about rights and wrongs, and when the stakes are high; the skill with which we hold these conversations determines whether we come out stronger and closer or whether people get hurt and relationships suffer. Talking to your mother-in-law about…
Is there a conversation you are avoiding?Don't know where to start?Scared you will do more harm than good if you try?Send a brief outline of the problem to us at  This email address is being protected from spambots. You need JavaScript enabled to view it.   and we'll send you a guideline for your conversation.
Are you afraid to speak up? There are many conversations that most of us find difficult. Speaking up to people in authority Dealing with those who show us disrespect Speaking to loved ones whose behaviour is hurtful Saying "No" to someone who really needs help Speaking up when you have made a mistake And every manager and supervisor is familiar with the problem of giving critical feedback to people who don't perform!We try to avoid these conversations. If you speak up your emotions might get the better of you. You're scared you'll say something you can never take back. You'll…
The conversations we hold with family and friends, colleagues and life partners do much to predict our success at work and the happiness and satisfaction we experience in our personal lives. Some of our conversations help build stronger and deeper relationships, but others damage and destroy them. When we hold differing opinions and feel strongly about the issues, when we argue about rights and wrongs, and when the stakes are high; the skill with which we hold these conversations determines whether we come out stronger and closer or whether people get hurt and relationships suffer.  Talking to your mother-in-law about…
The book contains step-by-step advice for all leaders and managers who face difficult conversations at work as they deal with both down-the-line and up-the-line demands and expectations of diverse groups of people. You will be able to use it to plan conversations in which you can make it safe to talk to almost anyone about anything.The Straight Talk process has been developed and field-tested with several thousand managers at all levels and in all sectors of industry. The book is easy to read and is filled with details of recognizable, real conversations, all based on the author's practical experience.
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